Individuals and groups in different industry sectors.
Regularly, I have been asked to help new managers who have been internally promoted.
They were struggling with:
I created an assertiveness training programme, (for individuals or for groups) which provided these new managers with how best to manage this challenging area.
They enabled these managers to:
“I had no confidence in how to manage my colleagues, so it was really helpful to work with Hugh. He gave me the courage and conviction that, as a manager, it was okay to give direction to and manage my old colleagues, as long as I did it in a respectful and managerial way!’ Emma D.