Case study

Dynamic Management & Leadership

Q. Who did you work with?

A fast-growing, luxury retail company.

Q. Why was RockSALT approached to help?

To keep up with its impressive growth, there were loads of new employees/departments and managers were urgently required, in order to manage this larger and more diverse organisation.

They needed to ensure the best managers were identified and equipped with the skills required to manage the expanding workforce most productively.

Q. What did RockSALT do?

We produced a series of Management & Leadership training programmes, in order to better train and inspire their existing managers.

Traditionally, the best salesperson often becomes the sales manager. That seems logical, except the skills required to sell are certainly not the same skills required to manage people effectively!

Q. What did the training programmes do?

They enabled the company’s employees to:

Gain a much better understanding of how to manage others more professionally
Learn how to best fulfil their challenging management role

They also provided an excellent opportunity for these managers to:

Build up a really firm foundation of management and leadership skills
Continue to implement these skills as they became more established in their management roles
Work with and learn from each other

Q. What have you done since with the company?

I’ve continued to work with this company over the years, seeing it grow from strength to strength.
As people moved into the more senior positions, I have worked with them on more advanced management skills. I have also, of course, delivered programmes to each new intake of new managers too.

Q. How did your clients benefit?

“Hugh is an excellent communicator & gives you confidence to improve.” Rebecca – Director